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« Antidote to Pushy Marketing | Main | Open Sesame - The Follow-up Formula »

April 29, 2008


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Trisha Cupra, Web Design Watchdog

I think the key is to focus on the fact that this person has a problem that you can help them solve. They're worse off if they don't get your help. I think when people feel hesitant about making a follow-up call, they either more focused on their pride possibly being bruised (self-centeredness) or they don't really believe that the prospect genuinely needs their service/product (dishonesty).

If you put your focus back on helping the prospect, you should be fine. Then you just need a script so you don't forget anything and some practice.

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